Terms of Service

By creating a YeyMail account you agree to these terms. They're intentionally short and readable.

The service

YeyMail provides email aliases that forward to inboxes you own, plus anonymous replies and custom-domain support. We aim for high availability but provide the service “as is” without warranty of uninterrupted delivery.

Acceptable use

You agree not to use YeyMail to:

• Send spam, phishing, malware, or unlawful content.
• Harass, impersonate, or infringe others' rights.
• Evade sending limits or resell the service without permission.

We use automated anti-abuse systems and rate limits to protect deliverability. Accounts that harm our mail reputation or violate these terms may be suspended.

One account per person

The free trial is one per person, not one per email address. You may not create multiple accounts to repeat it, and you may not sign up with:

• Disposable, temporary, or throwaway email providers.
• A YeyMail alias, or an alias from another forwarding service, as your account address.
• Addresses that reach an inbox already registered here — including +tag variants.

Some of this is refused automatically at signup: we maintain a list of providers we do not accept, and registration from them fails immediately. Where we find accounts created in bulk to farm trials, referral credit, or free capacity, we suspend them without notice and without refund. We do not tolerate abuse of the service, and we would rather lose a signup than carry one.

Suspension is not deletion. If we suspend an account, its aliases stop forwarding but nothing is erased, and you can write to us if you believe we got it wrong.

Plans & billing

Paid plans renew automatically until cancelled. You can cancel anytime from your dashboard; your aliases keep working until the end of the current billing period. We offer a 7-day free trial and a 30-day money-back guarantee on first purchase.

Refunds

Ask us within 30 days of your first payment and we will refund it. To request one, email support@yeymail.com.

A refund ends the paid plan. When we refund a payment in full, the subscription is cancelled immediately, you are not billed again, and the account returns to free limits — we do not refund a payment and continue providing the paid service for the period it covered. Where we refund only part of a payment (a proration, a duplicate charge, or a goodwill gesture), your plan is unaffected.

Nothing is deleted when a plan ends. Your aliases keep forwarding within the free allowance, custom domains pause until a plan covers them again, and subscribing later restores everything exactly as it was.

Accounts terminated for the abuse described above are not eligible for a refund. Chargebacks are reviewed individually; we would much rather you emailed us first.

Your content

You own your data. We only process mail metadata as described in our Privacy Policy, and we never store message content.

Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these terms or put the service at risk.

Contact

Questions about these terms? support@yeymail.com.